Car Rentals terms and conditions

Please read the following text thoroughly.

Our car hire company cannot be held responsible if clients have not read and understood our Terms & Conditions.  Kyprexxo Car Hire reserves the right to change, modify, update, add or remove all or any portion of these terms at any time at its discretion, with or without notice. (Confirmed car hire bookings will not be affected)  Your continued use of this webpage signifies that you agree to these car rental terms.

CYPRUS CAR HIRE WITH FULL INSURANCE AND NO EXCESS!

All cars are fully insured with NO EXCESS however insurance offered does NOT cover:

  • Euro 300.00 only (three hundred) excess for clients that are holders of a driver’s license from a left-hand drive country. (e.g. Russia, USA, Germany & others)
  • Punctures and flat tire replacement.
  • Interior damage
  • Fuel errors. (Filling up with the wrong type of fuel)
  • Loss of car key.
  • Loss of GPS device
  • Damages in music devices (radio, CD player etc.)
  • Flat and/or damage to battery as a result of lights or radio being left on
  • Collision damages caused by alcohol or drug abuse.
  • Un-reported accidents or damages.
  • WUG – Underside of car, windscreen and windows, burst tyres caused due to careless driving.
  • Theft, this includes if car has been left unlocked.
  • Car fire, including if car switched on.

GENERAL TERMS

 Minimum car rental period is 3 consecutive car hire days.

1 rental day = 24 hours.

 North Cyprus: Due to insurance policy, visitors to the recognized Republic of Cyprus are NOT permitted to drive our rental cars in to the north Turkish occupied part of Cyprus under any condition (even if they buy own insurance)

Late drop off: Unless by prior arrangement vehicles that are returned later than time stipulated on contract will be subject to an extra days rental.

 Minimum age of drivers is 23 years old with a valid driving license that has been held for a minimum of 3 years, is required.

  Additional drivers: One additional driver is free of charge. Further additional drivers are charged €4.00 per day (includes VAT) maximum 4 drivers per vehicle

 Fair Fuel Policy: SAME TO SAME:
No charge when vehicles are returned with the same amount of fuel. If the vehicle is returned with missing fuel, a refueling charge of €15 will be applied, in addition to the cost of any missing fuel

 Extension of car rental: KYPREXXO offices must be informed of this at least 48 hours prior to the expiry of the agreed car hire period.

Deposit Requirements (Upon car delivery): Clients need to deposit the refundable amount of euro 300.00 only (three hundred) by pre-authorization of a valid credit card or by cash upon car delivery.

 Driving license: Your national or international driving license is accepted.

 Availability: Cars are booked by group. We cannot guarantee any make or model. However, every effort will be made to supply the car make requested.

 KYPREXXO Car hire reserves the right to issue a free upgrade of your requested car group without prior notice, if the car group booked becomes unavailable for reasons unforeseen.

 Choose the right car: Please choose your rental car according to your personal requirements (e.g. number of persons, luggage size etc)  KYPREXXO Car Hire might not be able to change the car on the spot, neither will be held responsible if the car booked is not spacious enough for your personal luggage. In the event that your luggage does not fit in the car, you will be suggested by our representative to hire a taxi at your expense. If this is still unacceptable then you will be allowed to cancel your booking by paying 3 car rental days plus delivery expenses.

Cyprus airport car hire delivery:
You will be met in the arrivals hall at Paphos/Larnaca Airport by a representative and will then be taken to the car rental provider’s depot by courtesy bus, this is a short journey from the airport terminal. The service at Paphos/Larnaca Airport operates Monday to Sunday from 07:00 HRS to 20:00 HRS. Bookings with a collection or return time outside of the normal opening hours are available, on request, for an additional charge of €15 out of hours, payable locally. This charge will increase to €20 after midnight.

When making a booking please ensure that you supply the correct incoming flight number, date and time.  KYPREXXO cannot be held responsible if incorrect information is given which results in the representative not being at the airport.  If there has been a delay it is suggested that you contact the area representative on the number given on your confirmation to advise him/her accordingly.  If you do not advise us you will be considered to be a ‘NO SHOW’ and will be charged according to cancellation policy as set out below.

Car delivery to hotels: We offer car delivery (day time) to hotels anywhere in the Republic of Cyprus except Poli Chrysochou/Latchi. For deliveries at the hotels we charge extra and the charges are below:

Limassol                    No charge

Paphos :                     (Euro 15.00 extra)

Coral Bay / Peyia :    (Euro 23.00 exra)

Larnaca area :           (Euro 15.00 extra)
Protaras :                  (Euro 23.00 extra)
Agia Napa :               (Euro 23.00 extra)

No refunds will be given for car rentals aborted earlier or cancellations made after rental start date. However, KYPREXXO Car hire will be flexible for emergency medical cases.

One way rentals: Yes, the customer can collect the car from one location and return it back to another location for the extra charge of €18:00

Childseat/Booster seats: Are available for an additional charge of €4 per day,  (VAT included). They must be fitted by a parent or guardian.

GPS Satellite Navigation is available for an additional charge of €7 per day
If the GPS Satellite Navigation is lost or stolen there is a charge of €220.00

Parking and traffic violations are the drivers’ responsibility.

KYPREXXO Car Hire reserves the right to supply the car group booked from a sub-contracting company with above terms and conditions.

WUG (covers damages on wheels, underside and glass) for the extra cost €4 per day  (VAT included).  All car rentals are subject to the full terms and conditions printed on the reverse side of the rental agreement which will be signed upon delivery.

BOOKING TERMS

In order to enable us to secure and confirm a car hire booking, at least a 20% down payment of the total amount is required to be pre-paid by a valid credit/debit card. The remaining balance can be paid by cash or credit/debit card upon car delivery. However, for peace of mind, we recommend full payment in advance

CANCELLATION POLICY

Cancellations made up to 7 days prior to the rental date: Pay 10% of the total amount.

Cancellations made 6 – 1 days prior to the car rental date: Pay 25% of the total amount.

Cancellations made 1 – 0 daysPay 100% of the total amount.

“No show Up”: Pay 100% of the total amount.

Note: If you have fully (or more than 10%) paid in advance and you wish to cancel your booking within the time limits as above stated, then the difference amount will be refunded.

COMPLAINTS POLICY

Any complaints should be addressed to the company DURING THE RENTAL PERIOD. Complaints received after departure / returning the vehicle will not be accepted neither answered.

WE wish you a pleasant and safe drive

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